Modern local service management

Report. Route. Resolve.

Public Service Request helps UK councils, housing providers and service teams turn local issues into clear, manageable action.

1

Report

Make it simple for residents and staff to report an issue with the details your team needs.

2

Route

Send each request to the right service, team or contractor without avoidable hand-offs.

3

Resolve

Keep ownership, progress and outcomes visible through to completion.

Explore PSR

One clear workflow for local services

Solutions

See how PSR supports UK councils, housing providers and public-service teams.

Platform

Understand the route from first report to a documented outcome.

Resources

Read UK-focused guidance and insights from the Content Engine.